If you are unable to attend your scheduled class you may reschedule within 14 days, without additional charge, if you give us notice prior to the day of the class! IMPORTANT: If you are unable to reschedule your class you may request a partial refund within 14 days. The normal fee is $20.00 plus 10% processing fee, shipping fees and manual fee if applicable. Your request for a refund must be sent to your instructor within 14 days of your class date. Note: If you choose not to pre-pay for your class you may pay onsite at an increased cost of $10.00.